System Maintenance

December 29, 2022 Update

Payment Posting

We're continuing to experience delays with receiving some payments and working diligently to resolve these issues to restore the level of service you expect. Please call Mortgage Customer Care at (800) 366-2132 for any questions or concerns. Please note, we’re experiencing higher than normal call volume, which might result in extended wait times to speak with a representative. Thank you for your patience.

For your convenience, we recommend online payments. Available payment methods include:

1. Online at mymortgage.arvest.com

Set up automatic monthly payments
Make a one-time payment

2. By phone

(800) 366-2132 during normal business hours
Select Option 2 for 24/7 account access

NMLS #403249 – Issued by the Nationwide Multistate Licensing System and Registry
NMLS Consumer Access

Arvest Bank – Mortgage Division
801 John Barrow, Little Rock, AR 72205
(800) 366-2132

Arvest Bank – Complaint
P.O. Box 395
Little Rock, AR 72203
(800) 366-2132
Via Email: mymortgage@arvest.com

Arvest Bank recommends you read the notices located on our Documents & Resources page under Arvest Careers (provided by the United States government) before applying for employment. The information covers the rights of applicants and employees.

FOR CALIFORNIA RESIDENTS – Do Not Sell or Share My Personal Information

FOR NEW YORK RESIDENTS – Arvest Bank is not registered with the Superintendent of the New York Department of Financial Services. You may file Complaint Notices directly to Arvest Mortgage at the contact information above. You may file complaints and/or obtain further information from the New York Department of Financial Services by calling the Department's Consumer Assistance Unit at (800) 342-3736 or by visiting the Department's website at www.dfs.ny.gov.